What is Shiftboard?

Shiftboard is a comprehensive employee scheduling software designed specifically for mission-critical industries. It aims to simplify the complexities of workforce management by utilizing robust data intelligence and tailored automation. Shiftboard helps organizations create adaptive, worker-friendly schedules that maximize shift coverage and enhance overall employee satisfaction. With a focus on shift-based workforce operations, this tool addresses the unique scheduling needs of various sectors such as manufacturing, energy, healthcare, and corrections.

Features

Shiftboard comes packed with a variety of features aimed at optimizing employee scheduling and improving workforce management. Below are some of the key features:

1. Schedule Automation

Shiftboard automates the scheduling process, enabling organizations to create and manage shift schedules efficiently. This feature reduces the time spent on manual scheduling, allowing managers to focus on more strategic tasks.

2. Worker Engagement

The platform enhances worker engagement by providing employees with transparent, fair, and flexible scheduling options. Employees can easily view their schedules, request changes, and manage their availability through a user-friendly interface.

3. Change Management

Shiftboard allows organizations to adapt their scheduling in response to changing operational plans. This feature ensures that the workforce is agile and can meet fluctuating demands without compromising service quality.

4. Coverage Optimization

The software optimizes shift coverage by analyzing labor demand and availability. It helps organizations ensure that every shift is adequately staffed, reducing the risk of understaffing or overstaffing.

5. Labor Demand Planning

Shiftboard includes tools for labor demand planning, enabling organizations to forecast staffing needs based on historical data and operational requirements. This proactive approach helps in aligning workforce capacity with business goals.

6. Leave & Timesheet Management

The platform simplifies leave management and timesheet tracking, allowing employees to submit requests and managers to approve them seamlessly. This feature helps organizations maintain compliance with labor laws and internal policies.

7. Mobile Accessibility

Shiftboard is a cloud-based solution, making it accessible from any desktop or mobile browser. Additionally, it offers native mobile apps, allowing employees to access their schedules and make changes on-the-go.

8. Customizable Solutions

Shiftboard is highly configurable to meet the specific needs of different industries and organizations. This customization ensures that the software can adapt to varied operational requirements, enhancing its effectiveness.

9. Reporting and Analytics

The software provides detailed reporting and analytics capabilities, allowing organizations to track key performance indicators (KPIs) related to scheduling, employee satisfaction, turnover rates, and more. This data-driven approach aids in making informed decisions.

10. Customer Support

Shiftboard offers robust customer support services, ensuring that clients receive timely assistance with any issues or inquiries. The support team is known for being responsive and prioritizing high-importance items.

Use Cases

Shiftboard is versatile and can be applied across various industries. Here are some specific use cases illustrating its effectiveness:

1. Manufacturing

In manufacturing settings, Shiftboard helps organizations manage complex shift schedules while accommodating employee preferences. By leveraging the software, companies can increase productivity, improve retention rates, and create a healthier work environment.

2. Energy Sector

For companies in the energy sector, Shiftboard has proven to be a cost-effective solution. Organizations like Shell have reported significant savings and compliance with industry regulations, showcasing the software's impact on operational efficiency.

3. Healthcare

Healthcare organizations often face challenges in managing shift schedules due to varying patient needs and staffing requirements. Shiftboard helps streamline scheduling, reducing overtime costs and ensuring that healthcare providers can focus on delivering quality care.

4. Corrections

In correctional facilities, where staffing is critical for safety and security, Shiftboard provides responsive support services and efficient scheduling solutions. The software allows for quick adjustments to staffing levels, ensuring that facilities remain adequately staffed at all times.

5. Retail

Retail businesses can utilize Shiftboard to create flexible schedules that accommodate peak shopping times and employee availability. This adaptability helps enhance customer service and employee satisfaction.

Pricing

While specific pricing details for Shiftboard are not provided on the website, the software typically offers various pricing tiers based on the features and services included. Organizations interested in implementing Shiftboard can request a demo to understand how the software can meet their specific needs and to receive a customized pricing plan based on their workforce size and operational requirements.

Comparison with Other Tools

When comparing Shiftboard with other employee scheduling tools, several unique selling points and advantages become evident:

1. Industry Focus

Shiftboard is specifically designed for mission-critical industries, making it a more tailored solution than generic scheduling tools. This focus allows it to address the unique challenges faced by sectors like manufacturing, healthcare, and corrections.

2. Customization

Unlike many one-size-fits-all scheduling solutions, Shiftboard offers a high degree of configurability. Organizations can customize the software to align with their specific operational needs, ensuring that every shift is effectively managed.

3. Data-Driven Insights

Shiftboard provides robust reporting and analytics features, giving organizations valuable insights into scheduling efficiency, employee satisfaction, and labor costs. This data-driven approach helps organizations make informed decisions and improve overall workforce management.

4. Worker Engagement Features

Shiftboard emphasizes worker engagement by providing employees with transparent scheduling options. This focus on employee satisfaction differentiates it from other tools that may not prioritize user experience.

5. Proven Impact

Shiftboard's customers report significant improvements in key performance metrics, such as higher worker satisfaction, lower turnover rates, and increased scheduling efficiency. These proven outcomes make Shiftboard a compelling choice for organizations looking to enhance their workforce management.

FAQ

What is employee scheduling software?

Employee scheduling software automates the process of creating and managing shift schedules according to rules and parameters set by an organization. It helps improve employee job satisfaction, maximize shift coverage, increase scheduling efficiency, and lower total labor costs.

Why is employee scheduling important?

Employee scheduling is critical for operations as it provides a plan for how and when employees perform their tasks. It can be complex, especially in shift-based operations, and effective scheduling is essential for meeting production goals and maintaining service quality.

How does employee scheduling software impact business outcomes?

Companies that implement employee scheduling software, like Shiftboard, often experience significant ROI. For instance, Shiftboard customers report better business outcomes, including higher shift coverage, reduced turnover, and lower overtime costs.

How does Shiftboard help improve workforce operations?

Shiftboard enhances workforce operations by increasing scheduling efficiency and positively impacting employee satisfaction and retention. Additionally, it helps organizations manage labor costs effectively and comply with various scheduling regulations.

How do hourly employees access their work schedules with Shiftboard?

Shiftboard is a cloud-based solution accessible via any desktop or mobile browser, along with native mobile apps. This accessibility ensures that employees can easily view and manage their schedules from anywhere.

Is there customer support available?

Yes, Shiftboard offers customer support for existing clients. Users can reach out to the customer service line for product support and additional resources available on their customer success services page.

In summary, Shiftboard is a powerful and flexible employee scheduling software designed to meet the unique needs of mission-critical industries. With its robust features, proven impact, and focus on worker engagement, Shiftboard stands out as a reliable solution for organizations seeking to optimize their workforce management.