What is Schedulefly?

Schedulefly is a cloud-based staff scheduling software designed specifically for the restaurant and hospitality industry. Established in 2007, Schedulefly has been a reliable partner for over 20,000 businesses, helping them streamline their scheduling processes and improve communication among team members. The tool focuses on providing a user-friendly experience while maintaining a high level of customer support, making it an ideal choice for restaurant owners and managers looking to optimize their operations.

Features

Schedulefly offers a range of features that cater to the unique needs of restaurants and hospitality businesses. Below are some of the key features that make Schedulefly a valuable tool:

1. Staff Scheduling

• Easy Schedule Creation: Managers can create and manage staff schedules quickly and efficiently, reducing the time spent on manual scheduling.
• Shift Swapping: Employees can easily swap shifts with one another, promoting flexibility and collaboration among team members.
• Time-Off Requests: Staff members can submit time-off requests directly through the platform, allowing for better management of availability.

2. Communication Tools

• Instant Notifications: Schedulefly sends instant text notifications to employees for shift changes, cover requests, and other important updates, ensuring everyone stays informed.
• Team Messaging: The platform facilitates communication among team members, allowing for seamless interactions and quick resolution of scheduling issues.

3. Reporting and Analytics

• Budgeting Tools: Schedulefly helps managers track labor costs and schedule efficiency, enabling better budgeting and financial planning.
• Performance Tracking: The software allows for the monitoring of employee performance and attendance, providing valuable insights for management.

4. User-Friendly Interface

• Intuitive Design: The platform is designed to be easy to navigate, making it accessible for both managers and employees.
• Mobile Access: Schedulefly is available on mobile devices, allowing employees to check their schedules and communicate with team members on the go.

5. Customer Support

• Legendary Customer Service: Schedulefly prides itself on providing exceptional customer support, ensuring that users have the assistance they need when using the platform.
• Community Engagement: The company fosters a sense of community among its users, encouraging feedback and collaboration to improve the software continually.

Use Cases

Schedulefly is particularly well-suited for various use cases within the restaurant and hospitality industry. Here are some scenarios where Schedulefly can be beneficial:

1. Restaurant Management

• Multi-Location Management: For restaurant owners with multiple locations, Schedulefly allows for centralized scheduling and communication, ensuring consistency across all sites.
• Streamlining Operations: Managers can save time on scheduling, allowing them to focus on other critical aspects of restaurant operations, such as customer service and staff training.

2. Employee Engagement

• Improving Staff Morale: By allowing employees to have a say in their schedules and facilitating communication, Schedulefly helps enhance job satisfaction and engagement among staff.
• Training and Onboarding: New employees can quickly get up to speed by accessing schedules and communicating with their team members through the platform.

3. Cost Management

• Reducing Labor Costs: By preventing over-scheduling and under-scheduling, Schedulefly helps restaurants save money on labor costs, which can significantly impact profitability.
• Tracking Performance: Managers can analyze scheduling data to identify trends and make informed decisions that contribute to better financial outcomes.

Pricing

Schedulefly offers a straightforward pricing model that appeals to businesses of all sizes. The pricing structure is based on the number of active employees, making it scalable for both small and large operations. Here are some key points regarding pricing:

• Free Trial: Schedulefly offers a free trial with no credit card required, allowing potential users to test the platform without any financial commitment.
• No Contracts or Hidden Fees: The absence of contracts and hidden fees makes Schedulefly an attractive option for businesses looking for flexibility in their scheduling software.
• Affordable Plans: The pricing is designed to be affordable for restaurants and hospitality businesses, ensuring that even small operations can benefit from the tool.

Comparison with Other Tools

When comparing Schedulefly to other scheduling tools in the market, several unique selling points set it apart:

1. Industry Focus

• Specialized for Restaurants: Unlike many scheduling tools that cater to various industries, Schedulefly is specifically designed for the restaurant and hospitality sector, ensuring that it meets the unique needs of these businesses.

2. User Experience

• Simplicity and Ease of Use: Schedulefly's intuitive interface makes it easy for both managers and employees to navigate the platform, reducing the learning curve associated with more complex scheduling tools.

3. Customer Support

• Exceptional Service: Schedulefly's commitment to legendary customer service is a significant differentiator. Users often praise the support team for their responsiveness and willingness to help.

4. Community Engagement

• Building Relationships: Schedulefly fosters a sense of community among its users, encouraging feedback and collaboration. This engagement helps improve the software and creates a supportive network for restaurant owners.

FAQ

Q1: Is there a free trial available for Schedulefly?

Yes, Schedulefly offers a free trial with no credit card required, allowing users to explore the platform before making a commitment.

Q2: Can employees swap shifts using Schedulefly?

Absolutely! Schedulefly features a shift-swapping capability that allows employees to easily exchange shifts with one another, promoting flexibility in scheduling.

Q3: How does Schedulefly help with labor cost management?

Schedulefly provides tools for tracking labor costs and scheduling efficiency, helping managers avoid over-scheduling or under-scheduling, which can lead to significant savings.

Q4: Is Schedulefly suitable for multi-location businesses?

Yes, Schedulefly is designed to support multi-location businesses, allowing for centralized scheduling and communication across all locations.

Q5: What kind of support does Schedulefly offer?

Schedulefly is known for its legendary customer service, providing users with prompt assistance and support whenever needed.

Q6: Can I access Schedulefly on mobile devices?

Yes, Schedulefly is accessible on mobile devices, enabling employees to check schedules and communicate with team members on the go.

Q7: Are there any hidden fees with Schedulefly?

No, Schedulefly does not have hidden fees or contracts, making it a transparent and flexible option for businesses.

Q8: How does Schedulefly enhance employee engagement?

Schedulefly improves employee engagement by allowing staff to have input in their schedules, facilitating communication, and providing a platform for team interaction.

In conclusion, Schedulefly is a powerful and user-friendly scheduling tool tailored for the restaurant and hospitality industry. With its focus on simplicity, customer support, and effective communication, it stands out as a valuable resource for businesses looking to streamline their operations and improve staff management. Whether you're a small café or a large restaurant chain, Schedulefly can help you save time, reduce costs, and enhance employee engagement.