What is Polldaddy?

Polldaddy, now known as Crowdsignal, is a powerful online tool designed for creating surveys and polls with ease. Developed by Automattic, the company behind WordPress.com and WooCommerce, Crowdsignal aims to provide users with a straightforward yet robust platform for gathering insights and feedback. Whether you're a business owner, educator, or simply someone looking to engage an audience, Crowdsignal offers a range of features that make it simple to create, distribute, and analyze surveys and polls.

Features

Crowdsignal boasts a variety of features that cater to different user needs. Here are some of the most notable:

1. Easy Survey and Poll Creation

• Drag and Drop Interface: Users can create surveys and polls in minutes using a user-friendly drag-and-drop interface. This feature simplifies the process and allows for quick customization.
• Customizable Templates: Choose from pre-made themes or create your own from scratch. Users can match the look and feel of their surveys to their brand by selecting colors, fonts, and layouts.

2. Diverse Distribution Options

• Multi-Platform Sharing: Surveys and polls can be shared across various platforms, including WordPress, Twitter, and Facebook. This ensures that you can reach your audience wherever they are.
• Email Integration: Users can send out interactive surveys via email, making it easy to gather responses directly from their contacts.

3. Advanced Data Analysis

• Results Exporting: Crowdsignal allows users to export their survey results to applications like Google Sheets and Excel. This feature provides full control over data and facilitates further analysis.
• Data Filters: Users can apply filters to their data, enabling them to analyze responses based on specific criteria, such as demographics or response types.

4. Interactive Features

• Poll Restrictions: Users can set restrictions on who can participate in polls, ensuring that responses are relevant and targeted.
• Multi-Language Support: Crowdsignal supports multiple languages, making it accessible to a global audience.

5. Customer Support

• 24/7 Support: Crowdsignal is backed by a dedicated team of over 250 Happiness Engineers, who are available around the clock to assist users with any inquiries or issues they may encounter.

6. Security and Reliability

• Data Protection: As part of Automattic, Crowdsignal prioritizes user data security. The platform is designed to keep user data safe and secure, ensuring peace of mind for those who collect sensitive information.

Use Cases

Crowdsignal is versatile and can be used across various sectors. Here are some common use cases:

1. Market Research

Businesses can use Crowdsignal to gather valuable insights about their products, services, and target audience. By conducting surveys, companies can identify customer preferences, pain points, and areas for improvement.

2. Event Planning

Event organizers can create polls to gather feedback on potential dates, venues, and activities. This information can help ensure that events are tailored to the preferences of attendees.

3. Customer Feedback

Companies can use Crowdsignal to collect feedback from customers regarding their experiences with products or services. This feedback can be instrumental in improving customer satisfaction and loyalty.

4. Educational Purposes

Educators can create surveys to assess student understanding, gather feedback on course content, or evaluate teaching methods. This information can help improve the overall learning experience.

5. Community Engagement

Nonprofits and community organizations can use Crowdsignal to engage with their audience by soliciting opinions on community issues, gathering support for initiatives, or measuring the impact of their programs.

Pricing

Crowdsignal offers a range of pricing plans to accommodate different user needs and budgets. While specific pricing details may vary, the following is a general overview of the available options:

1. Free Plan

• Basic features for individuals or small organizations looking to create simple surveys and polls.
• Limited customization options and response collection.

2. Paid Plans

• Individual Plan: Offers additional features such as advanced customization, unlimited responses, and data analysis tools.
• Business Plan: Designed for larger organizations, this plan includes enhanced features like multi-language support, poll restrictions, and priority customer support.

Pricing for these plans typically depends on the number of users and the features included. Users are encouraged to check the Crowdsignal website for the most current pricing information.

Comparison with Other Tools

When comparing Crowdsignal to other survey and polling tools, several unique selling points set it apart:

1. Integration with WordPress

Crowdsignal's seamless integration with WordPress makes it an ideal choice for users who already have a WordPress site. This feature allows for easy embedding of surveys and polls directly into posts and pages.

2. User-Friendly Interface

While many survey tools offer advanced features, Crowdsignal maintains a focus on simplicity and ease of use. The drag-and-drop interface makes it accessible for users of all skill levels.

3. Comprehensive Support

Crowdsignal's 24/7 customer support from a distributed team of Happiness Engineers is a significant advantage. Users can receive assistance whenever they need it, ensuring a smooth experience.

4. Customization Options

Crowdsignal allows for extensive customization, enabling users to create surveys that align with their brand identity. This level of personalization is often lacking in other survey tools.

5. Data Security

With Crowdsignal being part of Automattic, users can trust that their data is protected and that the platform is built with security in mind. This aspect is crucial for organizations that handle sensitive information.

FAQ

1. Is Crowdsignal free to use?

Crowdsignal offers a free plan with limited features. For additional functionality and customization options, users can opt for one of the paid plans.

2. Can I customize the look of my surveys?

Yes, Crowdsignal provides users with the ability to customize the look and feel of their surveys and polls. You can choose from pre-made themes or create your own design from scratch.

3. How do I share my surveys?

You can share your surveys and polls across multiple platforms, including social media (Twitter, Facebook), WordPress, and via email.

4. Can I analyze the results of my surveys?

Yes, Crowdsignal allows users to analyze survey results and export them to applications like Google Sheets and Excel for further analysis.

5. What kind of support does Crowdsignal offer?

Crowdsignal provides 24/7 customer support through its team of Happiness Engineers, who are available to assist with any questions or issues.

6. Is my data safe with Crowdsignal?

Yes, Crowdsignal prioritizes data security and is backed by Automattic, a company known for its commitment to protecting user data.

7. Can I create multilingual surveys?

Yes, Crowdsignal supports multiple languages, allowing you to create surveys that cater to a global audience.

8. Can I set restrictions on who can participate in my polls?

Yes, Crowdsignal offers poll restrictions, enabling you to control who can participate in your surveys and polls.

In conclusion, Crowdsignal (formerly Polldaddy) is a powerful and user-friendly tool for creating surveys and polls. With its extensive features, various use cases, and strong support system, it stands out as a reliable choice for individuals and organizations looking to gather insights and feedback. Whether you are conducting market research, planning an event, or engaging with your community, Crowdsignal provides the tools you need to succeed.