What is Netsuite OpenAir?

Netsuite OpenAir is a cloud-based professional services automation (PSA) software designed to help organizations streamline their project management, resource management, and financial management processes. It is part of the larger Netsuite ecosystem, which provides a comprehensive suite of applications for enterprise resource planning (ERP), customer relationship management (CRM), and e-commerce. OpenAir is particularly tailored for professional services firms, including consulting, IT services, and project-based organizations, enabling them to improve operational efficiency, enhance project visibility, and maximize profitability.

Features

Netsuite OpenAir boasts an array of features that cater to the specific needs of professional services organizations. Here are some of the key features:

Project Management

• Project Planning and Scheduling: OpenAir allows users to create detailed project plans, set milestones, and allocate resources effectively, ensuring that projects are delivered on time.
• Task Management: Users can break down projects into manageable tasks, assign responsibilities, and track progress, which helps in maintaining accountability and transparency.

Resource Management

• Resource Allocation: The tool provides capabilities for allocating resources based on skill sets, availability, and project requirements, optimizing workforce utilization.
• Capacity Planning: OpenAir helps organizations forecast resource needs and manage capacity effectively, reducing the risk of over- or under-utilization.

Time and Expense Tracking

• Time Entry: Users can log their hours worked on projects easily, either through manual entry or using timers, ensuring accurate billing and payroll processing.
• Expense Management: OpenAir allows employees to submit expenses related to projects, streamlining the reimbursement process and improving financial oversight.

Financial Management

• Billing and Invoicing: The tool automates billing processes, generating invoices based on time and expenses logged, which helps in accelerating cash flow.
• Revenue Recognition: OpenAir supports various revenue recognition methods, ensuring compliance with accounting standards and accurate financial reporting.

Reporting and Analytics

• Customizable Dashboards: Users can create personalized dashboards to visualize key performance indicators (KPIs) and project metrics in real-time.
• Advanced Reporting: OpenAir offers robust reporting capabilities, allowing users to generate detailed reports on project performance, resource utilization, and financials.

Integration

• Seamless Integration with Netsuite: OpenAir integrates seamlessly with other Netsuite applications, providing a unified platform for managing business operations.
• Third-party Integrations: The tool supports integration with various third-party applications, enhancing its functionality and allowing organizations to tailor their workflows.

Use Cases

Netsuite OpenAir is ideal for a variety of professional services organizations. Here are some common use cases:

Consulting Firms

Consulting firms can leverage OpenAir to manage multiple client projects simultaneously, ensuring that resources are allocated effectively and projects are delivered on time. The tool's time tracking and billing features help streamline invoicing, improving cash flow.

IT Services Companies

IT services organizations can use OpenAir to manage software development projects, track progress, and allocate technical resources based on skill sets. The platform enables real-time visibility into project status, helping teams stay on track and meet deadlines.

Marketing Agencies

Marketing agencies can benefit from OpenAir by managing campaigns and client projects efficiently. The tool helps in tracking time spent on different marketing activities, managing budgets, and generating reports to analyze campaign performance.

Engineering Firms

Engineering firms can utilize OpenAir for project planning, resource allocation, and expense tracking. The software aids in managing complex engineering projects, ensuring that teams have the right resources and information to succeed.

Pricing

Netsuite OpenAir operates on a subscription-based pricing model, which typically varies based on the number of users, features selected, and the specific needs of the organization. Pricing details are generally tailored to each client, taking into account factors such as:

• Number of Users: The cost may increase with the addition of more users, as each user requires a license.
• Feature Set: Organizations can choose from different modules and features, which can affect the overall pricing.
• Customization Needs: Custom integrations or additional services may incur extra costs.

It is advisable for organizations interested in OpenAir to contact Netsuite directly for a personalized quote based on their specific requirements.

Comparison with Other Tools

When comparing Netsuite OpenAir with other professional services automation tools, several factors come into play:

Strengths of Netsuite OpenAir

• Comprehensive Suite: OpenAir is part of the larger Netsuite ecosystem, providing a complete solution that integrates seamlessly with ERP, CRM, and e-commerce functionalities.
• Robust Reporting: The advanced reporting and analytics features allow organizations to gain deep insights into project performance and resource utilization.
• Scalability: Being a cloud-based solution, OpenAir can easily scale with the growth of an organization, accommodating increasing project complexity and user count.

Competitors

While Netsuite OpenAir has its strengths, it also faces competition from various other PSA tools, such as:

• Mavenlink: Known for its user-friendly interface and strong project management capabilities, Mavenlink focuses on collaboration and resource management.
• Wrike: Wrike offers a versatile project management platform with strong task management features, but may lack some of the financial management capabilities found in OpenAir.
• Asana: While Asana excels in task management and collaboration, it may not provide the comprehensive financial and resource management features that OpenAir offers.

Organizations should evaluate their specific needs and compare features, pricing, and user experiences when choosing between these tools.

FAQ

What types of organizations can benefit from Netsuite OpenAir?

Netsuite OpenAir is designed for professional services organizations, including consulting firms, IT services companies, marketing agencies, and engineering firms. It is particularly useful for any organization that manages projects, resources, and financials.

Is Netsuite OpenAir a cloud-based solution?

Yes, Netsuite OpenAir is a cloud-based software, allowing users to access the platform from anywhere with an internet connection. This enhances collaboration and flexibility for teams working on projects.

How does Netsuite OpenAir handle time tracking?

OpenAir provides a user-friendly interface for time entry, allowing employees to log hours worked on projects either manually or through timers. It ensures accurate tracking for billing and payroll purposes.

What kind of reporting capabilities does OpenAir offer?

OpenAir offers customizable dashboards and advanced reporting features, enabling organizations to generate detailed reports on project performance, resource utilization, and financial metrics. Users can tailor reports to meet specific needs.

Can Netsuite OpenAir integrate with other software?

Yes, OpenAir supports integration with various third-party applications and seamlessly integrates with other Netsuite products, creating a unified platform for managing business operations.

How is pricing structured for Netsuite OpenAir?

Netsuite OpenAir operates on a subscription-based pricing model that varies based on factors such as the number of users, selected features, and customization needs. Organizations should contact Netsuite for a personalized quote.

Is training available for new users of Netsuite OpenAir?

Yes, Netsuite typically offers training and support resources for new users to help them get acquainted with the platform and maximize its features. This may include documentation, webinars, and customer support services.

How does Netsuite OpenAir help improve project profitability?

By providing tools for effective resource management, time tracking, and financial oversight, OpenAir enables organizations to optimize project delivery and reduce costs, ultimately enhancing profitability.

In conclusion, Netsuite OpenAir stands out as a powerful PSA tool designed to meet the unique needs of professional services organizations. With its comprehensive features, robust reporting capabilities, and seamless integration with the Netsuite ecosystem, OpenAir offers a strategic advantage for firms looking to enhance their project management and operational efficiency.