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Knowbo

Knowbo

Knowbo allows users to create a customizable chatbot that effortlessly learns from their website, enhancing customer support in just 2 minutes.

Go to Knowbo External link

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Chatbot Customer Service Business Productivity Cloud-based Tool

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Customer Support Business Owner Entrepreneur Marketer
Table of Contents

What is Knowbo?

Knowbo is an innovative chatbot creation tool designed to help businesses enhance their customer support experience by leveraging the information available on their websites. In just two minutes, users can create a custom chatbot that learns directly from their website or documentation. By simply entering a URL or sitemap, businesses can deploy a ChatGPT-like chatbot that engages with customers and answers their queries in real time. Knowbo aims to streamline customer interactions, reduce the workload on support teams, and provide users with instant access to information.

Features

Knowbo offers a robust set of features that make it easy for businesses to create and manage their chatbots effectively. Here are some of the key features:

1. Easy Setup

  • Quick Training: Users can train their chatbot by providing the URL of their website's sitemap, allowing the chatbot to automatically learn and gather information.
  • No Technical Skills Required: The setup process is designed to be user-friendly, requiring no advanced coding or technical skills.

2. Customization Options

  • Brand Integration: Knowbo allows users to customize their chatbot's appearance to align with their brand identity. Customization options include:
    • Colors
    • Chatbot Image
    • Texts and Messages
    • Logo
    • Chat Icon

3. Automatic Updates

  • Always Up-to-Date: As the company’s website evolves, the chatbot automatically updates its knowledge base, ensuring that it always provides the most current information to users.
  • Selective Learning: Users can specify which URLs the chatbot should learn from, allowing for greater control over the information the chatbot accesses.

4. Chat History Tracking

  • Performance Monitoring: Knowbo provides users with the ability to track chat history, enabling them to analyze performance and review past conversations to improve customer interactions.

5. Easy Deployment

  • Seamless Integration: The chatbot can be easily embedded on any website by inserting a simple code snippet into the <body> tag, making deployment straightforward and hassle-free.

6. Multilingual Support

  • Language Handling: Knowbo can handle multiple languages, making it suitable for businesses with a diverse customer base.

7. Customer Support

  • Technical Assistance: Knowbo offers customer service and technical support to assist users with any issues they may encounter during setup or operation.

Use Cases

Knowbo is versatile and can be applied in various industries and scenarios. Here are some common use cases:

1. E-commerce

  • Customer Inquiries: E-commerce websites can utilize Knowbo to answer customer questions about product availability, shipping options, and return policies, improving the shopping experience.
  • Order Tracking: The chatbot can assist customers in tracking their orders and providing updates on delivery statuses.

2. Service-Based Businesses

  • Appointment Scheduling: Service providers can use Knowbo to facilitate appointment bookings, answer frequently asked questions, and provide service details.
  • Customer Support: The chatbot can handle common service inquiries, reducing the workload on human support agents.

3. Educational Institutions

  • Student Support: Schools and universities can deploy Knowbo to assist students with admissions, course information, and campus resources.
  • FAQs Handling: The chatbot can address common questions from students and parents, enhancing communication with the institution.

4. Healthcare

  • Patient Queries: Healthcare providers can use Knowbo to answer patient questions about services, appointment scheduling, and insurance coverage.
  • Information Dissemination: The chatbot can provide information on health services and resources, improving patient engagement.

5. Non-Profit Organizations

  • Donor Engagement: Non-profits can utilize Knowbo to engage with donors, answer questions about their missions, and provide information on how to contribute.
  • Volunteer Coordination: The chatbot can assist in managing volunteer inquiries and providing information on upcoming events.

Pricing

Knowbo offers flexible pricing plans to cater to different business needs. Here’s a brief overview of the pricing structure:

Free Trial

  • 7-Day Free Trial: All plans come with a 7-day free trial, allowing users to explore the features and functionalities of Knowbo without any financial commitment.
  • Tiered Pricing: Users can choose from various paid plans based on their business size and requirements. Each plan may offer different features, such as the number of chatbots, message limits, and advanced customization options.

Custom Plans

  • Tailored Solutions: Businesses with specific needs can reach out to Knowbo for custom pricing solutions that fit their unique requirements.

Comparison with Other Tools

When evaluating Knowbo against other chatbot creation tools, several factors set it apart:

1. Ease of Use

  • Quick Setup: Unlike many competitors, Knowbo allows users to create a chatbot in just two minutes, making it one of the most user-friendly options available.

2. No Additional Training Required

  • Learning from Existing Content: Many chatbot solutions require extensive training and manual input to function effectively. Knowbo’s ability to learn directly from the website reduces the time and effort needed for setup.

3. Automatic Updates

  • Dynamic Knowledge Base: Knowbo’s automatic updates ensure that the chatbot remains relevant and accurate, a feature not commonly found in many other tools.

4. Customization Flexibility

  • Brand Alignment: Knowbo provides extensive customization options that allow businesses to tailor the chatbot’s appearance to match their brand identity, setting it apart from competitors with limited customization capabilities.

5. Multilingual Capabilities

  • Global Reach: The ability to handle multiple languages makes Knowbo an attractive option for businesses operating in diverse markets, unlike many tools that only support a single language.

FAQ

How does the chatbot integrate with our existing website?

Knowbo provides an easy integration process by allowing users to embed a code snippet into the <body> tag of their website, ensuring a seamless connection with minimal technical effort.

Can the chatbot handle multiple languages?

Yes, Knowbo is equipped to handle multiple languages, making it suitable for businesses with a diverse customer base.

How does the chatbot handle updates to our website?

The chatbot automatically updates its knowledge base as changes are made to the company’s website, ensuring that it always provides accurate and current information.

Is the chatbot compatible with all website platforms (e.g., WordPress, Shopify, etc.)?

Knowbo is designed to be compatible with various website platforms, making it a versatile solution for businesses regardless of their website's framework.

Can we customize the appearance and behavior of the chatbot to match our brand?

Absolutely! Knowbo provides extensive customization options, including colors, images, texts, logos, and chat icons, allowing businesses to align the chatbot with their brand identity.

How does the chatbot handle complex or ambiguous questions from users?

Knowbo is designed to learn from the website's content, which helps it respond to a wide range of questions. However, for complex or ambiguous inquiries, the chatbot may suggest that users contact a human representative for further assistance.

What is the onboarding process and how long does it take to set up the chatbot?

The onboarding process is straightforward and can be completed in just two minutes, allowing users to quickly set up their chatbot without extensive training.

Is there a trial period or a money-back guarantee if we're not satisfied with the chatbot's performance?

Knowbo offers a 7-day free trial on all plans, allowing users to test the service before committing to a paid plan.

What kind of technical support and customer service do you offer?

Knowbo provides customer service and technical support to assist users with any issues they may encounter during setup or operation.

What happens when I reach the maximum messages for the day?

Users will be notified when they reach their maximum message limit for the day, and they can choose to upgrade their plan or wait until the next day to continue using the chatbot.

In conclusion, Knowbo is a powerful and user-friendly chatbot solution that empowers businesses to enhance their customer support experience. With its quick setup, automatic updates, and extensive customization options, Knowbo stands out as an ideal choice for organizations looking to improve customer engagement and streamline communication.

Ready to try it out?

Go to Knowbo External link