What is Gnbly?

Gnbly, now rebranded as NatterGPT, is an innovative AI-powered executive assistant designed to streamline business communication. This tool acts as a virtual assistant that can handle various tasks, particularly focusing on managing phone calls. By automating outbound and inbound calls, NatterGPT aims to enhance productivity for businesses of all sizes, from small startups to large enterprises. It simplifies the process of customer interactions, allowing users to focus on core business activities while the AI handles the communication efficiently.

Features

NatterGPT comes packed with a variety of features that make it a robust tool for managing business communications. Below are some of the key features:

1. Automated Call Handling

• Outbound Calls: NatterGPT can make calls to customers automatically, navigating through complex phone menus (IVR) to ensure that the right person is reached.
• Inbound Calls: The tool can also manage incoming calls, acting as a first point of contact for customer inquiries.

2. Call Recording

• Every call made through NatterGPT can be recorded, allowing businesses to review conversations for quality assurance, training, or compliance purposes.

3. IVR Navigation

• NatterGPT can navigate through Interactive Voice Response (IVR) systems, pressing the necessary buttons to connect with the right department or individual.

4. Call Transfer

• During a call, if necessary, the AI can transfer the call to a human representative, ensuring that complex queries are handled appropriately.

5. Call Summaries and Reports

• After each call, NatterGPT provides a detailed summary and lead qualification report, helping businesses track interactions and follow up effectively.

6. Scalability

• The tool can easily scale to handle over 1,000 calls per hour, making it suitable for businesses with high call volumes.

7. Customization Options

• Users can customize the AI assistant’s name and voice, allowing for a more personalized interaction with customers.

8. User-Friendly Interface

• NatterGPT is designed with an intuitive interface that makes it easy for users to import contact lists and manage calls without technical expertise.

9. Community Support

• Users have access to community support and resources, aiding in troubleshooting and maximizing the tool's effectiveness.

Use Cases

NatterGPT is versatile and can be utilized across various industries and business scenarios. Here are some common use cases:

1. Customer Service

• Businesses can use NatterGPT to follow up with customers, send delivery reminders, or handle inquiries, freeing up human agents to manage more complex issues.

2. Sales and Lead Qualification

• For sales teams, NatterGPT can contact leads, qualify them based on predefined criteria, and provide reports that help prioritize follow-ups.

3. Real Estate

• Real estate agents can save time by having NatterGPT call leads or tenants, drastically reducing the time spent on phone calls.

4. Crisis Management

• In situations requiring rapid communication, NatterGPT can quickly contact large groups of people, ensuring timely dissemination of information.

5. Event Management

• Event organizers can use NatterGPT to reach out to attendees, confirm registrations, and provide updates, enhancing the overall event experience.

6. Market Research

• Companies can utilize NatterGPT to conduct surveys and gather feedback from customers efficiently, allowing for data collection at scale.

Pricing

NatterGPT offers a tiered pricing structure to accommodate various business needs and budgets. Below are the available plans:

1. Hobby Plan - $49 per Month

• Features:
  • Custom phone number
  • 120 minutes of phone calls (soft cap)
  • Navigate phone menus (IVR)
  • Free templates for job prompts
  • Free call summary
  • Basic community support
• Extra Calls: $0.6 per minute

2. Popular Pro Plan - $200 per Month

• Features:
  • Everything in the Hobby Plan
  • 10 hours of phone calls (soft cap)
  • Call recording
  • Preset call scripts
  • Agent transfer to a human
  • Email support with a 3-day turnaround
• Extra Calls: $0.5 per minute

3. Business Plan - $2,000 per Month

• Features:
  • Everything in the Pro Plan
  • 100 hours of phone calls
  • Handle incoming calls
  • Lead qualification report for incoming calls
  • Email support with a 1-day turnaround
  • Phone support for emergencies (same-day turnaround)
• Extra Calls: $0.35 per minute

4. Trial Offer

• A $3 trial is available for 2 days, allowing users to experience the tool with a 5-minute soft cap.

Comparison with Other Tools

When comparing NatterGPT with other similar tools in the market, several unique selling points stand out:

1. Scalability

• NatterGPT is designed to handle a high volume of calls (1,000+ per hour) efficiently, making it ideal for businesses with significant communication demands.

2. Customizability

• Unlike many competitors, NatterGPT allows users to customize the assistant’s name and voice, creating a more personalized customer interaction.

3. Comprehensive Reporting

• The detailed call summaries and lead qualification reports provided by NatterGPT offer valuable insights that can enhance business strategies.

4. Integrated IVR Navigation

• The ability to navigate through IVR systems seamlessly is a significant advantage, as many tools require human intervention for such tasks.

5. Affordable Pricing

• The tiered pricing structure caters to a wide range of budgets, making it accessible for small businesses as well as larger enterprises.

FAQ

1. Why do you not offer a free trial?

• NatterGPT is a bootstrapped project with limited budget resources. As a result, a traditional free trial is not feasible at this time; however, a nominal trial fee is available.

2. What are some limitations on what NatterGPT can do?

• While NatterGPT is capable of handling a wide range of tasks, it may not be suitable for highly specialized or complex queries that require human judgment.

3. How secure is my data when using NatterGPT?

• NatterGPT takes data security seriously, implementing measures to protect user information and maintain confidentiality.

4. Can I customize my AI assistant's name/voice?

• Yes, users have the option to customize the name and voice of their AI assistant, providing a more personalized touch to customer interactions.

5. What country/region and language does NatterGPT support?

• NatterGPT is designed to support multiple languages and regions, but specific capabilities may vary based on user requirements.

6. Can I use NatterGPT as a sales/customer service representative?

• Absolutely! NatterGPT is well-suited for roles in sales and customer service, assisting with lead qualification and customer inquiries.

In conclusion, NatterGPT (formerly Gnbly) stands out as a powerful AI executive assistant that can revolutionize how businesses manage their communication. With its robust features, diverse use cases, and scalable pricing plans, it offers a comprehensive solution for companies looking to enhance productivity and customer engagement. Whether you are a small business owner or part of a large enterprise, NatterGPT has the tools you need to streamline your communication processes efficiently.