What is Fiddler AI?

Fiddler AI is an advanced platform designed for enterprise-grade AI observability and security. It aims to build trust in artificial intelligence (AI) systems by providing organizations with the tools necessary to monitor, analyze, and improve their AI models, particularly focusing on large language models (LLMs) and machine learning (ML) applications. By ensuring that AI systems operate safely and responsibly, Fiddler AI empowers organizations to deploy predictive and generative models confidently, thereby enhancing operational efficiency and compliance with regulatory standards.

Features

Fiddler AI boasts a comprehensive suite of features tailored for AI observability and security, including:

1. Fiddler Trust Service Guardrails

• Provides a layer of protection and oversight for AI models, ensuring they operate within predefined ethical and operational boundaries.

2. LLM and ML Monitoring

• Continuous monitoring of LLM and ML applications to track performance, identify anomalies, and ensure models operate as intended.

3. Alerts

• Real-time alerts for potential issues, enabling rapid response to any deviations in model performance or unexpected behaviors.

4. Segmentation

• Allows for the division of data into meaningful segments, facilitating targeted analysis and insights.

5. Root Cause Analysis

• Deep analysis tools to identify the underlying causes of model performance issues, aiding in quick resolution and model improvement.

6. Visualization

• Intuitive visualizations to represent model performance metrics and insights, making it easier for stakeholders to understand complex data.

7. Custom Metrics

• Flexibility to define and track custom metrics relevant to specific business objectives or compliance requirements.

8. Reports and Dashboards

• Customizable dashboards and detailed reports that provide a comprehensive overview of model performance, compliance, and operational metrics.

9. Performance Optimization

• Fiddler models deliver responses in less than 100 milliseconds, are six times cheaper, and 50% more accurate than traditional models.

10. Monitoring for Specific Risks

• Focused monitoring for risks such as hallucination, personally identifiable information (PII) leakage, and prompt injection attacks.

11. Enterprise-Grade Scalability

• Designed to support large-scale deployments in both SaaS and Virtual Private Cloud (VPC) environments, including specialized support for government applications like AWS GovCloud.

12. Actionable Diagnostics

• Provides actionable insights that help organizations quickly resolve issues and improve model performance based on data-driven diagnostics.

13. Audit Evidence for GRC Standards

• Facilitates compliance with governance, risk management, and compliance (GRC) standards by providing necessary audit evidence and documentation.

14. Customer-Centric Support

• Offers expert data science support to align AI deployments with business goals, ensuring successful implementation and operation.

15. Responsible AI Partnership

• Provides white-glove support for developing advanced AI strategies and practices that emphasize responsible AI use.

Use Cases

Fiddler AI is versatile and can be applied across various industries and scenarios. Here are some typical use cases:

1. Enterprise AI Monitoring

• Organizations can utilize Fiddler AI to monitor their AI models in production, ensuring they perform optimally and align with business objectives.

2. Compliance and Governance

• Fiddler AI helps organizations meet stringent regulatory standards by providing the necessary tools for auditing and compliance reporting.

3. Risk Management

• Businesses can proactively manage risks associated with AI deployments, such as model hallucinations or data privacy issues, by leveraging Fiddler’s monitoring and alerting features.

4. Model Improvement

• Through root cause analysis and actionable diagnostics, organizations can continually refine and enhance their AI models, leading to better performance and outcomes.

5. Data-Driven Decision Making

• With customizable metrics and dashboards, organizations can align AI outcomes with key performance indicators (KPIs), facilitating informed decision-making.

6. Public Sector Applications

• Government agencies can deploy Fiddler AI to ensure the secure and responsible use of AI technologies, particularly in sensitive applications that require compliance with strict regulations.

7. Research and Development

• Companies engaged in AI research can utilize Fiddler AI to monitor experimental models, ensuring they adhere to ethical guidelines and operational standards.

Pricing

While specific pricing details for Fiddler AI are not provided in the available content, it is typically structured around the following considerations:

• Enterprise Licensing: Pricing may vary based on the size of the organization, the number of models being monitored, and the specific features utilized.
• Custom Solutions: Organizations may require tailored solutions that could impact pricing based on their unique needs and deployment environments.
• Support Packages: Additional costs may be associated with premium support services or advanced consulting for AI strategy development.

For accurate pricing information, organizations are encouraged to request a demo or contact Fiddler AI directly.

Comparison with Other Tools

When comparing Fiddler AI to other AI observability and security tools, several unique selling points set it apart:

1. All-in-One Platform

• Fiddler AI integrates multiple functionalities, including monitoring, diagnostics, and compliance reporting, within a single platform, reducing the need for multiple tools.

2. Focus on LLM and ML

• Many AI observability tools may not specifically cater to LLMs and ML applications. Fiddler AI’s dedicated focus on these areas ensures specialized features and capabilities.

3. Enterprise-Grade Capabilities

• Designed for large organizations and government applications, Fiddler AI offers scalability and stability that may not be present in other tools aimed at smaller deployments.

4. Rapid Response Time

• With models delivering responses in less than 100 milliseconds, Fiddler AI emphasizes performance, making it suitable for real-time applications.

5. Comprehensive Risk Monitoring

• Fiddler AI provides targeted monitoring for specific risks such as hallucination, PII leakage, and prompt injection attacks, which may not be as thoroughly addressed by competing tools.

6. Expert Support and Partnership

• The commitment to customer-centric support and responsible AI practices positions Fiddler AI as a partner in AI strategy rather than just a service provider.

FAQ

1. What types of AI models does Fiddler AI support?

Fiddler AI primarily supports large language models (LLMs) and machine learning (ML) applications, providing specialized tools for monitoring and analysis.

2. Is Fiddler AI suitable for small businesses?

While Fiddler AI is designed with enterprise needs in mind, small businesses can benefit from its capabilities if they are working with complex AI models and require advanced observability and compliance features.

3. How does Fiddler AI ensure compliance with regulations?

Fiddler AI provides customizable dashboards and reports that facilitate audit processes and compliance with governance, risk management, and compliance (GRC) standards.

4. Can Fiddler AI integrate with existing AI systems?

Yes, Fiddler AI is designed to integrate with various AI systems, allowing organizations to enhance their existing deployments with observability and security features.

5. What kind of support does Fiddler AI offer?

Fiddler AI offers white-glove support, including expert guidance on AI strategy and implementation, ensuring organizations can effectively utilize the platform for their specific needs.

6. How can I request a demo of Fiddler AI?

Organizations interested in exploring Fiddler AI can request a demo through the official website to see the platform in action and understand how it can meet their requirements.

In conclusion, Fiddler AI stands out as a comprehensive solution for AI observability and security, providing organizations with the tools they need to deploy AI responsibly and effectively. With its robust features, focus on compliance, and commitment to customer support, Fiddler AI is well-positioned to meet the evolving needs of enterprises navigating the complexities of AI deployment.