What is Conju?

Conju is an innovative communication tool designed specifically for businesses that often miss calls from potential customers. It automates the process of responding to missed calls by sending text messages to callers, capturing important information about their requests before they lose interest. This tool is particularly beneficial for service-oriented businesses, such as plumbing, electrical, and handyman services, where timely follow-up can significantly impact sales and customer satisfaction. By utilizing Conju, businesses can ensure that they are always available to their customers, even when they cannot answer the phone.

Features

Conju is packed with features that enhance communication, streamline processes, and improve customer engagement. Here are some of the key features:

1. Automated Text Responses

• Instant Follow-Up: Conju texts missed callers within seconds of a missed call, ensuring that potential customers receive immediate acknowledgment.
• Customizable Messages: Businesses can tailor the automated responses to reflect their brand voice and specific questions related to their services.

2. Lead Qualification

• Estimate Jobs: Conju allows businesses to gather essential information from callers, such as the type of service needed and the details of the job. This helps in providing estimates before competitors do.
• Identify Serious Inquiries: By asking qualifying questions, businesses can filter out tire kickers and focus on genuine leads.

3. CRM Integration

• Centralized Information: Conju integrates with various Customer Relationship Management (CRM) systems, updating them with new leads and request details automatically.
• Detailed Records: All interactions, including client information, request details, and images sent by customers, are stored in one place, making it easy for businesses to manage their leads.

4. Missed Call Calculator

• Financial Insight: Conju offers a missed call calculator that helps businesses understand the financial impact of missed calls, allowing them to see how much revenue they might be losing each month.
• Customizable Metrics: Users can input their average job value and the number of missed calls to get personalized insights.

5. User-Friendly Interface

• Quick Setup: Businesses can build their bot in just three minutes, making it accessible even for those who are not tech-savvy.
• Easy Navigation: The interface is designed to be intuitive, allowing users to manage conversations and leads effortlessly.

6. Customer Testimonials

• Real User Feedback: Conju features testimonials from satisfied customers, showcasing real-world success stories and the positive impact of the tool on their operations.

Use Cases

Conju is versatile and can be utilized across various industries. Here are some specific use cases:

1. Home Service Providers

• Plumbing: A plumbing business can use Conju to respond to missed calls about leaks, broken water heaters, or installations. By quickly providing estimates and scheduling appointments, they can convert missed calls into booked jobs.

2. Electrical Services

• Electrical Repairs: Electricians can benefit from Conju by automatically responding to inquiries about electrical issues, such as circuit failures or installations, ensuring that potential customers receive prompt attention.

3. Handyman Services

• General Repairs: Handyman services can utilize Conju to manage inquiries about various home repairs, allowing them to qualify leads and provide estimates efficiently.

4. HVAC Services

• Heating and Cooling: HVAC companies can use Conju to follow up on missed calls regarding maintenance or installation, ensuring they capture urgent requests from homeowners.

5. Landscaping and Lawn Care

• Seasonal Services: Landscaping businesses can respond to missed calls about seasonal services, such as lawn care or snow removal, helping them secure jobs during peak seasons.

Pricing

Conju offers a flexible pricing model that caters to different business needs. While specific pricing details are not provided, here are some general aspects to consider:

• Free Trial: Businesses can start using Conju for free, allowing them to test its features without any financial commitment.
• Subscription Plans: After the trial, users typically transition to a subscription plan that may vary based on the number of conversations, features included, and the level of customer support.
• No Credit Card Required: The free trial does not require users to provide credit card information, making it risk-free to explore the tool.

Comparison with Other Tools

When comparing Conju to other communication tools, several unique selling points set it apart:

1. Focus on Missed Calls

• Specialization: Unlike general communication tools, Conju is specifically designed to address the issue of missed calls, making it more effective for businesses that rely heavily on phone inquiries.

2. Automated Lead Qualification

• Proactive Engagement: Many tools offer basic autoresponders, but Conju goes further by qualifying leads and providing estimates, which can significantly increase conversion rates.

3. Seamless CRM Integration

• Centralized Management: Conju's ability to integrate with existing CRM systems allows businesses to maintain organized records and streamline their sales processes.

4. Financial Insights

• Missed Call Calculator: This unique feature helps businesses quantify the potential revenue lost due to missed calls, a functionality not commonly found in other tools.

5. User-Friendly Setup

• Quick Implementation: Conju's three-minute setup time makes it accessible for businesses of all sizes, even those with limited technical expertise.

FAQ

What counts as a conversation?

A conversation is counted when Conju successfully engages with a missed caller, whether through an automated text response or a follow-up interaction initiated by the business.

Do I have to change my phone number?

No, businesses can use their existing phone numbers with Conju, allowing for seamless communication without the need for additional changes.

How do I see conversations?

Users can view all conversations and interactions through the Conju dashboard, which consolidates all customer communications in one place.

Can I send texts from Conju?

Yes, Conju allows businesses to send texts to customers, making it easy to follow up on inquiries, provide updates, or communicate important information.

What happens if I go over my conversation limit?

If users exceed their conversation limit, they may need to upgrade their plan or pay additional fees, depending on Conju's pricing model. It is advisable to review the terms of service for specific details.

Ready to win back missed revenue?

Conju offers a robust solution for businesses looking to capitalize on missed calls and enhance their customer engagement. With its unique features, user-friendly interface, and focus on lead qualification, Conju is a valuable tool for any service-oriented business aiming to improve their sales and customer service processes. By automating responses and ensuring timely follow-ups, businesses can turn missed opportunities into successful transactions, ultimately driving growth and profitability.