What is Cliniko?

Cliniko is a comprehensive practice management software designed specifically for clinics and allied health practitioners. It provides a robust platform to manage various aspects of a healthcare practice, including scheduling, treatment records, invoicing, payments, and more. With a focus on user experience and security, Cliniko aims to streamline administrative tasks, allowing practitioners to focus more on patient care.

Features

Cliniko is packed with a wide array of features that cater to the needs of healthcare practitioners. Here are some of the standout features:

1. Appointment Scheduling

Cliniko offers an intuitive calendar system that allows practitioners to manage appointments seamlessly. Users can easily schedule, reschedule, or cancel appointments, and clients can book their sessions online, reducing administrative workload.

2. Treatment Records

The software enables practitioners to maintain detailed treatment records for each patient. Cliniko allows for easy documentation of patient history, treatment plans, and progress notes, ensuring that all information is organized and easily accessible.

3. Invoicing and Payments

Cliniko simplifies the billing process with its invoicing feature. Practitioners can generate invoices for services rendered, track payments, and manage outstanding balances. The software supports various payment methods, making it convenient for both practitioners and clients.

4. SMS and Email Reminders

To reduce no-shows and keep patients informed, Cliniko offers SMS and email reminders for upcoming appointments. This feature helps ensure that patients are reminded of their appointments in a timely manner.

5. Security and Compliance

Cliniko prioritizes the security of client data. The software employs robust security measures to protect sensitive information, ensuring compliance with healthcare regulations. Practitioners can trust that their clients' records are safely stored and managed.

6. Connected Apps

Cliniko integrates with various third-party applications, expanding its functionality. Users can sync their client lists with email marketing tools like MailChimp or connect their financial records with accounting software like Xero, allowing for greater efficiency in practice management.

7. Support and Community

Cliniko provides unlimited free support through online chat and email. Additionally, it has an active online community and support forum where practitioners can engage with each other, share tips, and seek advice.

8. Charitable Contributions

Cliniko is committed to making a positive impact. The company donates at least 2% of all subscriptions to carefully selected charities, allowing practitioners to contribute to social causes simply by using the software.

Use Cases

Cliniko is versatile and can be utilized in various healthcare settings. Here are some common use cases:

1. Private Practices

Cliniko is ideal for private practitioners such as physiotherapists, chiropractors, and psychologists. The software helps manage patient appointments, treatment records, and billing, allowing practitioners to focus on delivering high-quality care.

2. Allied Health Clinics

Cliniko is well-suited for clinics that offer a range of allied health services. Its features enable practitioners from different specialties to collaborate effectively, share patient information, and manage appointments collectively.

3. Multi-Practitioner Clinics

For clinics with several practitioners, Cliniko provides a scalable solution. The software allows for multiple practitioner accounts, enabling seamless management of schedules, client records, and billing across the entire clinic.

4. Remote Healthcare Providers

Cliniko supports telehealth services, making it a great option for remote healthcare providers. Practitioners can conduct virtual appointments, manage patient records, and process payments online, ensuring continuity of care for their clients.

5. Educational Institutions

Cliniko can also be utilized by educational institutions that offer training in health professions. The software can help manage student appointments, track progress, and maintain records for practical assessments.

Pricing

Cliniko offers a fair and transparent pricing model, making it accessible for practitioners of all sizes. Here’s a breakdown of the subscription costs:

• Free Trial: Cliniko is free to try for the first 30 days. Users can explore all features without any commitment.

• Monthly Subscription:

  • 1 Practitioner: €39 /mo
  • 2 to 5 Practitioners: €79 /mo
  • 6 to 8 Practitioners: €129 /mo
  • 9 to 12 Practitioners: €169 /mo
  • 13 to 25 Practitioners: €259 /mo
  • 26 to 200 Practitioners: €349 /mo

Note: Prices are in Euros (EUR). Additionally, SMS messages sent from Cliniko cost an extra 8¢ each, while emails are free.

Comparison with Other Tools

When comparing Cliniko with other practice management tools, several unique selling points stand out:

1. User-Friendly Interface

Cliniko is known for its intuitive and user-friendly interface. Practitioners can navigate the software with ease, reducing the learning curve and enabling quick adoption.

2. Comprehensive Feature Set

While many practice management tools offer basic features, Cliniko provides a comprehensive suite that covers all aspects of practice management, from scheduling to billing and client communication.

3. Focus on Security

Cliniko places a strong emphasis on data security, ensuring that sensitive client information is protected. This focus on security is crucial for healthcare practitioners who handle confidential records.

4. Active Community Support

Cliniko fosters an engaged community of healthcare professionals. Users can connect with fellow practitioners, share experiences, and seek advice through the support forum, enhancing the overall user experience.

5. Charitable Contributions

Cliniko’s commitment to donating a portion of subscriptions to charity sets it apart from many other tools. Practitioners can feel good about their choice, knowing that they are contributing to meaningful causes.

FAQ

1. Is there a free trial available?

Yes, Cliniko offers a free 30-day trial for new users, allowing them to explore all features without any commitment.

2. What types of practitioners can use Cliniko?

Cliniko is designed for a wide range of healthcare practitioners, including physiotherapists, chiropractors, psychologists, and other allied health professionals.

3. How does Cliniko ensure data security?

Cliniko employs robust security measures to protect client data, ensuring compliance with healthcare regulations and safeguarding sensitive information.

4. Can I integrate Cliniko with other applications?

Yes, Cliniko supports integration with various third-party applications, allowing users to expand its functionality and streamline their practice management.

5. What support options are available?

Cliniko provides unlimited free online chat and email support, as well as access to an active online community and support forum for users.

6. Are there additional costs for SMS messaging?

Yes, SMS messages sent from Cliniko cost an additional 8¢ each, while emails are free.

7. How is pricing structured?

Cliniko’s pricing is based on the number of practitioners in a practice, with monthly subscription plans ranging from €39 for a single practitioner to €349 for up to 200 practitioners.

In conclusion, Cliniko stands out as a comprehensive practice management software tailored for healthcare practitioners. With its extensive features, user-friendly interface, commitment to security, and community support, Cliniko is an excellent choice for clinics looking to streamline their operations and enhance patient care.