What is Chat Thing?

Chat Thing is an innovative AI-powered tool designed to help businesses create custom AI agents that can automate various tasks, including customer support, lead generation, and content creation. By leveraging advanced AI models, Chat Thing allows users to build chatbots that can be trained on their specific data sources, such as Notion workspaces, websites, and more. This enables businesses to save time and resources while providing efficient and personalized support to their customers.

The platform is tailored for various industries and use cases, making it an ideal solution for businesses looking to enhance their customer engagement and automate repetitive tasks. With a user-friendly interface and powerful features, Chat Thing empowers organizations to deploy intelligent chatbots across multiple channels, ensuring they are always available to assist users.

Features

Chat Thing comes packed with a variety of features designed to make the creation and management of AI bots simple and effective. Below are some of the key features that set Chat Thing apart:

Client-side Power-Ups

• Create AI Agents: Users can create AI agents tailored to their business needs, automating tasks that would typically require human intervention.
• Integration with Third-party Services: Power-ups allow for easy integration with popular services like Zapier and Notion Databases, enhancing the capabilities of the bots.

Custom ChatGPT Bots

• Data Training: Users can train their bots on various data sources, including Notion, websites, and more, ensuring the bots provide relevant and accurate responses.
• Advanced Features: Chat Thing offers more advanced features than traditional OpenAI GPT models, allowing for greater customization and functionality.

Multi-channel Deployment

• Cross-platform Compatibility: Deploy bots across multiple platforms such as websites, apps, Discord, Slack, WhatsApp, and Telegram, ensuring they reach customers wherever they are.
• Single Bot Usage: Create a bot once and use it across various channels without the need for multiple configurations.

Bot Gallery

• Inspiration and Examples: Chat Thing features a Bot Gallery where users can explore existing bots, view their prompts, models, and settings, and get inspired to create their own.
• Diverse Use Cases: The gallery includes bots tailored for different scenarios, such as customer support, HR queries, and more.

Data Source Connectivity

• Multiple Data Sources: Connect bots to various data sources, allowing them to provide accurate and relevant answers to users.
• Auto-syncing: Automatically crawl websites to sync content, ensuring the bots always have up-to-date information.

Advanced Features

• Bot Usage Analytics: View detailed analytics and visualizations of how users interact with the bots, helping businesses refine their strategies.
• Response Guards: Prevent hallucinations by validating responses before they reach users, ensuring the information provided is accurate.
• Rich Responses: Bots can respond with images, links, tables, and more, providing a richer user experience.
• Customizable UI: Seamlessly integrate the bot with your brand by adjusting colors, logos, and other visual elements.

Security & Privacy

• Data Privacy: Chat Thing does not use customer data for AI training, ensuring that sensitive information remains secure.
• Industry-standard Security Practices: All data is stored securely on Chat Thing's servers, providing peace of mind for users.

Use Cases

Chat Thing's versatility makes it suitable for a wide range of applications across various industries. Here are some common use cases:

Customer Support

• Instant Support Bots: Create bots that can provide 24/7 support by answering frequently asked questions using your documentation.
• Multi-channel Support: Deploy bots on your website, app, and social media platforms to ensure customers can reach out for help wherever they are.

Content Creation

• Blog Bots: Connect Chat Thing to your blog to create a bot that can answer questions about past posts, driving engagement and providing quick information to readers.
• API Documentation: Use AI to generate and maintain API documentation, reducing the time spent on manual updates.

HR and Internal Support

• HR Bots: Develop bots that can answer HR-related queries using your company handbook, streamlining internal processes and providing employees with quick answers.
• Onboarding Assistance: Create bots that guide new employees through the onboarding process, answering questions and providing necessary resources.

E-commerce Support

• Product Recommendations: Deploy bots that can assist customers in finding products based on their preferences, enhancing the shopping experience.
• Order Tracking: Use bots to provide real-time updates on order statuses, improving customer satisfaction.

Education and Training

• Tutoring Bots: Create bots that assist students by answering questions related to course material, providing a personalized learning experience.
• Training Assistance: Develop bots that guide employees through training modules, answering questions and providing resources.

Pricing

Chat Thing offers a variety of pricing plans to cater to different business needs. Below is an overview of the available plans:

Free Plan

• Ideal for testing and small projects.
• Includes: 1 chatbot, 1 data source, 600,000 storage tokens, and 80,000 message tokens. No credit card required.

Basic Plan

• Price: $11.67/month (billed $140 annually)
• Includes:
  • 3 chatbots
  • 1 data source per bot
  • 3,000,000 storage tokens per month
  • 3,500,000 message tokens per month
  • Web UI and widget theming
  • Power-ups (tool calling)

Standard Plan

• Price: $40.83/month (billed $490 annually)
• Includes:
  • 6 chatbots
  • 3 data sources per bot
  • 10,000,000 storage tokens per month
  • 19,000,000 message tokens per month
  • Web UI and widget theming
  • Remove ChatThing logo
  • Access to GPT-4o, Claude, Gemini, and more
  • Periodic data source syncing
  • Slack, Discord, WhatsApp, Telegram, and Email integration
  • API access
  • Bot Tasks (1 per bot)

Pro Plan

• Price: $82.50/month (billed $990 annually)
• Includes:
  • 50 chatbots
  • 10 data sources per bot
  • 40,000,000 storage tokens per month
  • 38,000,000 message tokens per month
  • Web UI and widget theming
  • Remove ChatThing logo
  • Access to GPT-4o, Claude, Gemini, and more
  • Periodic data source syncing
  • Slack, Discord, WhatsApp, Telegram, and Email integration
  • API access
  • Bot Tasks (3 per bot)

Enterprise Plan

• Price: $249.17/month (billed $2990 annually)
• Includes:
  • Unlimited chatbots
  • Unlimited data sources per bot
  • 120,000,000 storage tokens per month
  • 120,000,000 message tokens per month
  • Web UI and widget theming
  • Remove ChatThing logo
  • Access to GPT-4o, Claude, Gemini, and more
  • Periodic data source syncing
  • Slack, Discord, WhatsApp, Telegram, and Email integration
  • API access
  • Use your own OpenAI API key (available once included tokens have been exhausted)
  • Bot Tasks (5 per bot)

Comparison with Other Tools

When comparing Chat Thing to other AI chatbot tools, several unique selling points stand out:

Customization and Flexibility

• Data Source Integration: Unlike many competitors, Chat Thing allows users to connect multiple data sources, ensuring bots provide accurate and relevant responses tailored to specific business needs.
• Power-ups: The ability to enhance bot functionalities through integrations with third-party services sets Chat Thing apart from standard chatbot solutions.

Advanced Features

• Response Guards: This feature helps prevent misinformation by validating responses before they are delivered to users, a capability that is not commonly found in other tools.
• Rich Responses: The ability for bots to respond with images, links, and tables enriches user interactions, providing a more engaging experience.

User-friendly Interface

• Bot Gallery: Chat Thing's Bot Gallery offers a unique platform for users to explore existing bots and gain inspiration, making it easier for newcomers to get started.

Pricing Structure

• Affordable Plans: Chat Thing offers competitive pricing with a free tier and various plans to suit different business sizes and needs, making it accessible for startups and larger enterprises alike.

FAQ

What types of businesses can benefit from Chat Thing?

Chat Thing is designed for a wide range of industries, including e-commerce, education, healthcare, and tech. Any business that requires customer interaction, support, or content generation can benefit from using Chat Thing.

Can I customize the appearance of my bots?

Yes, Chat Thing allows users to customize the bot's appearance, including colors, logos, and other visual elements, to ensure seamless integration with your brand.

How secure is my data with Chat Thing?

Chat Thing prioritizes data privacy and security. They do not use your data for AI training, and all information is stored securely using industry-standard practices.

Is there a limit to how many bots I can create?

The number of bots you can create depends on the pricing plan you choose. The Free plan allows for 1 bot, while higher-tier plans offer more bots with additional features.

How does the free tier work?

The free tier is designed for personal use and small projects, allowing users to test out the platform with 1 chatbot, 1 data source, and a limited number of tokens for storage and messages. No credit card is required to sign up.

In conclusion, Chat Thing is a powerful tool for businesses looking to automate tasks and enhance customer interactions through AI chatbots. With its extensive features, flexible pricing, and user-friendly interface, it stands out as a top choice for organizations of all sizes.