What is 10to8?

10to8 is an innovative scheduling tool that has recently become part of Sign In App, a leading visitor management system. This integration aims to enhance operational efficiency and improve the visitor experience from the moment an appointment is made until the visitor arrives on-site. 10to8 is designed to streamline the appointment booking process, allowing businesses to manage their scheduling needs effectively while reducing administrative burdens.

The platform is particularly beneficial for organizations that require a robust system for managing appointments, visitor registrations, and follow-up communications. With its user-friendly interface and powerful features, 10to8 caters to various industries, including healthcare, education, corporate offices, and more.

Features

10to8 comes equipped with a wide range of features designed to enhance scheduling efficiency and improve visitor experiences. Here’s a closer look at some of the standout features:

Pre-Registrations

Once an appointment is booked through 10to8, visitors are automatically pre-registered in the Sign In App. This feature simplifies the check-in process, ensuring that visitors can arrive on-site without delays.

Custom Branding

Businesses can customize their online booking pages to reflect their brand identity. This includes adding logos, color schemes, and personalized messaging, allowing organizations to maintain a cohesive brand experience.

Messages & Reminders

10to8 includes intelligent tools for automating reminders and messages. This feature helps reduce no-shows by sending timely notifications to visitors about their upcoming appointments, thereby increasing attendance rates.

Multi-Channel Scheduling

The platform supports appointment scheduling across various channels, including online bookings and phone calls. This flexibility allows visitors to book appointments through their preferred method, enhancing user satisfaction.

Advanced Reporting

10to8 offers advanced reporting capabilities that provide actionable insights into appointment data. Organizations can analyze trends, measure performance, and drive change to improve return on investment (ROI).

Multi-Site Management

For organizations with multiple locations, 10to8 provides a central portal to manage various sites, services, and staff members. This feature allows businesses to maintain consistency while catering to diverse operational needs.

Enhanced Engagement

The platform empowers visitors to book, cancel, or reschedule their appointments independently. This self-service capability not only enhances user experience but also reduces administrative workload.

Automated Follow-Up

After a visit, organizations can send post-visit surveys to gather feedback from visitors. This feature helps identify areas for improvement, ensuring that businesses can continually enhance their service offerings.

AI-Powered Messaging Tools

10to8 incorporates AI-powered messaging tools that facilitate effective communication between businesses and their visitors. This feature allows for personalized interactions, further improving visitor engagement.

Use Cases

10to8 is versatile and can be applied across various industries. Here are some common use cases:

Healthcare

In healthcare settings, 10to8 can be utilized for scheduling patient appointments, managing follow-up visits, and sending reminders about upcoming consultations. The pre-registration feature minimizes waiting times, while automated surveys help gather patient feedback for service improvement.

Education

Educational institutions can use 10to8 to manage parent-teacher conferences, student counseling sessions, and extracurricular activities. The multi-channel scheduling feature allows parents to book appointments through their preferred method, while custom branding ensures a consistent school identity.

Corporate Offices

Corporate environments can leverage 10to8 for managing employee appointments, client meetings, and interviews. The advanced reporting feature provides insights into meeting trends, helping organizations optimize their scheduling practices.

Service Industries

Businesses in service industries, such as salons, spas, and fitness centers, can use 10to8 to manage client bookings, cancellations, and follow-ups. Automated reminders help reduce no-shows, ensuring that service providers can maximize their schedules.

Event Management

Event organizers can utilize 10to8 to manage attendee registrations, schedule sessions, and send follow-up communications post-event. The platform’s multi-site management feature is particularly useful for events held in multiple locations.

Pricing

While specific pricing details for 10to8 may vary based on the organization’s needs and the features selected, the platform typically offers flexible pricing tiers to accommodate different budgets. Common pricing structures include:

• Free Tier: Basic features for small businesses or individual users, allowing limited appointments and basic scheduling capabilities.
• Standard Tier: A mid-range option that includes additional features such as custom branding, automated reminders, and enhanced reporting at a competitive price.
• Premium Tier: Comprehensive features for larger organizations, including multi-site management, advanced analytics, and priority customer support.

Organizations are encouraged to evaluate their needs and choose a pricing plan that best suits their operational requirements.

Comparison with Other Tools

When comparing 10to8 with other scheduling tools in the market, several unique selling points stand out:

Seamless Integration with Visitor Management

Unlike many standalone scheduling tools, 10to8 integrates seamlessly with Sign In App, providing a comprehensive visitor management solution. This integration enhances the overall visitor experience by streamlining the entire appointment process.

Automated No-Show Management

10to8’s automatic no-show tracking sets it apart from competitors. By marking appointments as no-shows when visitors fail to sign in, organizations can better understand attendance patterns and take proactive measures to reduce missed appointments.

Customization Options

The ability to customize booking pages and messages allows businesses to maintain their brand identity, which is not always available in other scheduling tools. This feature is particularly beneficial for organizations that prioritize brand consistency.

Multi-Channel Flexibility

While many scheduling tools focus on online bookings, 10to8’s support for multi-channel scheduling allows visitors to book appointments through various methods (online or phone), catering to diverse user preferences.

Advanced Reporting Capabilities

10to8 provides advanced reporting features that offer actionable insights, helping organizations make data-driven decisions to improve their scheduling practices. Many competitors may lack this level of detailed analytics.

FAQ

What is the primary purpose of 10to8?

10to8 is designed to streamline the appointment scheduling process, improve visitor experiences, and reduce administrative burdens for organizations across various industries.

How does the integration with Sign In App work?

The integration allows appointments booked through 10to8 to automatically pre-register visitors in the Sign In App, facilitating a seamless check-in process upon arrival.

Can visitors reschedule or cancel their appointments?

Yes, 10to8 empowers visitors to manage their appointments independently by allowing them to book, cancel, or reschedule their appointments as needed.

What types of businesses can benefit from using 10to8?

10to8 is versatile and can be used by various industries, including healthcare, education, corporate offices, service industries, and event management, among others.

Is there a free trial available for 10to8?

10to8 typically offers a free tier with basic features for small businesses or individual users, allowing them to explore the platform's capabilities before committing to a paid plan.

How can organizations gather feedback from visitors?

After a visit, organizations can use 10to8 to send automated post-visit surveys to gather feedback, helping them identify areas for improvement in their services.

What makes 10to8 stand out from other scheduling tools?

10to8’s seamless integration with visitor management, automated no-show tracking, extensive customization options, multi-channel flexibility, and advanced reporting capabilities set it apart from many other scheduling tools on the market.

In conclusion, 10to8 is a powerful scheduling tool that offers a range of features designed to enhance operational efficiency and improve visitor experiences. Its integration with Sign In App, combined with its unique capabilities, makes it an ideal choice for organizations seeking to streamline their appointment management processes.